Help & Support

Sales Support

Our team of experts is here to guide you on our products and solutions. We are conscious that you don’t always need the biggest setup but just the setup that answers to your needs in the best way. Our team is here to guide you and help you setup the infrastructure that will best support your activity. As well, if you are having issues with payments or your credit balance, our Sales team can help you.


Send us a ticket: Through this system you can send a ticket to the Sales team. In order to send a ticket, please visit and login with your credentials. Select on the left “Submit a ticket” and open a ticket with the category “Cloud”.

Please be as descriptive as possible when writing a ticket making sure that we have all the information necessary to reply to your request in the fastest and most efficient way. Here are some examples of information that might help us:

  • Description of your project or request
  • Specific configuration needs
  • Needs in computing power and/or storage
  • Description of your current infrastructure
  • Monthly or annual budget

Send a ticket


To receive pre-sales information directly from one of our sales consultants:
By filling in the form found in the Contact page you will be contacted as soon as possible by one of our consultants.
Contact us >


Live Chat: We also give you the opportunity to chat with our sales team. Click on the link below to see if one of our advisors is available.

Start using Aruba Cloud


(*) Aruba will give you a voucher worth € 2 to spend on any Cloud product